The Chutex app

One app, the whole ecosystem

The Chutex app is the meeting point of the ecosystem. Devices send their measurements to it, Aria reads the trends in it, the services live in it, and loved ones receive the alerts the beneficiary has chosen to share. It is developed and maintained in France by the Chutex teams, who remain the data controller.

Three roles coexist in the same app. The beneficiary follows their own measurements, their longevity passport and their programs. The guardian is a relative, a caregiver or an authorized professional: they see what the beneficiary shares and receive the alerts. The partner professional, a coach, a physiotherapist or a home-care service, gets a dedicated space when a support plan is active.

The app works without a device. Care, Sport, Physio and Memory can be used with or without a connected object; devices enrich the follow-up with real measurements, they are not a condition for using it.

What is Aria, and what does it not do?

Aria is Chutex’s artificial intelligence, built into the app. Its job is to organize your history so that trends, departures from your habits and points worth your attention stand out, and then to explain them to you clearly. It compares your recent measurements, from the Elio band or the Vita scale, with your own profile to spot an unusual trend, for instance sleep that worsens over several nights or a resting heart rate that stays high.

In Care, Aria also handles the voice check: as soon as an alert is triggered, it calls the beneficiary within seconds to make sure everything is fine, while the guardians are notified at the same moment. If the doubt is not cleared, the Care protocol continues with the guardians and then, in France, with a partner home-care company.

Aria is neither a doctor nor a substitute for medical advice. It makes no diagnosis, prescribes nothing and does not call the emergency services on your behalf. In a life-threatening emergency, the reflex remains the emergency number of your country: 911 in the United States, 999 or 112 in the United Kingdom and Ireland.

The longevity passport and trends

The longevity passport is your record in the app. With your consent, it gathers the history of your measurements from the Elio band and the Vita scale, your check-ups, your blood test results if you added them, and the elements you confirmed in Memory. A short lifestyle questionnaire, covering smoking, alcohol and physical activity, refines the indicative estimate of your biological age.

Trends are the main point. A single measurement says little; a curve over several weeks shows whether sleep, recovery, body composition or activity are moving in the right direction. Aria comments on these trends and tells a one-off deviation from a continuous change.

The passport exports as a PDF to be shared with a doctor, a coach or a physiotherapist, and sharing stays in your hands: you choose what to share, with whom, and you can withdraw it. These indicators are wellness and prevention indicators, not diagnostic data.

Which devices connect, and what do they report?

Five Chutex devices connect to the app. Each one reports a specific kind of measurement, and none of them makes a diagnosis: the site’s product truth pages describe what each one measures and what it does not. The table below takes up those facts; the product pages remain the reference for specifications and prices.

Which services live in the app?

Four support services are activated from the app, plus the medical teleconsultation included in Care for beneficiaries in France. Each service has its own truth page, with its exact content, availability and price. This section sums up what they are and where they stand.

Chutex Care is a 4G connected telecare service available in France only. It includes the Elio 4G band with an SOS button, Aria’s voice check at any hour, alerts to loved ones and guardians, the beneficiary app and the guardian space. In France it adds the included medical teleconsultation, separate from the voice check, and escalation to a partner home-care company. Care is not regulated medical remote monitoring and does not replace the emergency services.

Chutex Sport and Chutex Physio are two human support plans inside the app: a state-certified sports coach for one, a dedicated physiotherapist for the other. The program and nutrition on the Sport side, and the home exercise program on the Physio side, are adjusted to the sleep, heart rate variability and training load measured by Elio, which is required for the follow-up. Both open soon in France; their pages let you be notified at launch.

Chutex Memory is a life-memory service: you talk with Aria, your memories are kept and then structured into a narrative, with a printed book as an option. Memory is coming soon; the service page describes the journey and its monthly price without commitment.

In which countries and languages?

The app’s global features are identical in every country served by the website: app, Aria, alerts, guardians, SOS, prevention, Care, Sport, Physio and Memory. Only two features depend on the country, because they are regulated or operated locally: medical teleconsultation and the home-care intervention network, currently available in France.

The rule is written in Chutex’s capability registry and applies in the same way to the website and to the app. Teleconsultation depends on the country of the beneficiary’s phone number, never on the app language: a French number in an English interface keeps access to doctors, a US number in a French interface does not see them. The home-care network depends on the country where the service is delivered.

The app follows the language of the phone. The website exists in twelve languages, with the same navigation and the same pages everywhere; the language selector keeps you on the current page. Prices are shown in the currency of the market.

Platforms and compatibility

Each device connects in its own way: Elio over Bluetooth, Vita over Wi-Fi, Model I through its included Bluetooth module, Dorsi over Bluetooth, Elder through the app for geolocation and alerts. In Care, the Elio 4G band carries its own mobile connection: no router, no landline and no beneficiary smartphone is needed for the SOS alert, as long as the mobile network is available.

What costs what?

The app is free. The devices and the services are what carry a price, and each one is shown on its truth page, in the currency of your market. The table links to those pages; this page does not replace the product or service page.

When to see a professional, and when to call the emergency services

The app, Aria and the devices provide wellness and prevention indicators. They replace neither a diagnosis, nor a consultation, nor a treatment. A trend that worries you, a new symptom, pain, a recent fall or feeling unwell are reasons to see a health professional, and in France the Care teleconsultation lets you talk to a doctor.

In a life-threatening emergency, call the emergency services before anything else: 911 in the United States, 999 or 112 in the United Kingdom and Ireland. Neither Aria, nor the app, nor Elder calls the emergency services on your behalf.