Legal

Legal notice

This website and the Chutex application are published by CHUTEX SAS, a French company. The information below is provided in accordance with applicable e-commerce and consumer information rules for customers in the United Kingdom.

Last updated: 2026-08-25

Publisher

Company
CHUTEX SAS
Legal form
SAS au capital de 5 000 €
Registered office
LE BRITANNIA, 20 Boulevard Eugène Deruelle, 69003 Lyon, France
Company registration
942 212 259 R.C.S. Lyon
SIREN / SIRET
942 212 259 / 942 212 259 00017
EU VAT number
FR44942212259
Email
contact@chutex-innovation.com
Website
https://chutex-innovation.com
Publication director
CHUTEX GROUPE - Président de CHUTEX (représentée par Robin Zuchiatti - Président de CHUTEX GROUPE)

Hosting and data security

The website and the Chutex application are hosted in France at Free Pro (Istres), a hosting provider certified as a Health Data Host (Hébergeur de Données de Santé, HDS). Data processed by the application, including health-related data, is stored on servers in France. CHUTEX is the data controller; the host acts as processor.

Intellectual property

All content on this site (texts, images, logos, software, product names Elder, Elio, Vita, Dorsi and Model I) is protected by intellectual property law and belongs to CHUTEX or its licensors. Any reproduction or use without prior written consent is prohibited.

Liability and health information

Chutex devices are wellness and prevention products. They are not medical devices intended to diagnose or treat any disease and do not replace medical advice. In an emergency, call your local emergency number (112).

Chutex Care is a connected 4G telecare service available in France only: when an alert is raised, Aria, Chutex's AI assistant, calls the person at any hour of the day or night to check on them, then alerts their relatives. It is not an emergency service: in an emergency call 112. Medical teleconsultation by phone (included with Elio, Vita or Care) is also available in France only.